Coach's SWOT
Strength/ Competencies/ Capabilities
Brand image – high quality and innovative design at lower prices
Distribution capabilities – products are sold through various channels such as factory outlets, full priced retail stores, department stores and internet.
Diverse product line- continuous innovation and new product introduction based on comprehensive and market research.
Leveraged existing brand name by adding various accessory lines
Outstanding customer service
Low manufacturing cost – products are manufactured by third party suppliers and licensing agreements
Strategic Alliances
Weakness/ Competitive Deficiencies and Liabilities
Small selection of the products catered to men
Penetration of other markets such as business case and luggage is small
European presence is small
Opportunities
Invest internationally- by expanding into Europe and different emerging markets
Develop line for men
Add retail stores in Europe
Threats
Counterfeiting – negatively affects the sales of luxury brands
Competition – consumers may find diffusion lines offered by more prestigious luxury goods companies more appealing
Economic downturns which may cause middle income consumers to cut spending on luxury goods